BellaAssist for Participants and Families

BellaAssist helps you take control of your NDIS plan, in your words, in your time.

Whether you self-manage your plan, have a Plan Manager, or work with a Support Coordinator, BellaAssist works alongside whoever helps you, including yourself. Built with participants, family members navigating on someone's behalf, Support Coordinators, and allied health practitioners.

It helps you describe your support needs in your own words, understand the evidence in your plan, read your plan in language you can use, and take your record with you. You decide what's in it. You decide who sees it. You keep it.

Many NDIS applications are partially or fully rejected because the evidence didn't tell the participant's story clearly, not because the participant didn't qualify. BellaAssist exists to close that gap.

Tell your story in your own words

The way your support needs are described is at the heart of how the scheme decides what you need. With the move toward functional-capacity assessments, the way you describe what you can and can't do matters more than ever. Only you can describe your life from the inside.

My Voice is your space inside BellaAssist to describe your daily life, your strengths, and the support you need, in plain language. It gives you prompts so you don't miss the things that matter for your plan. You write it. You change it. You decide who sees it. When it's time for a plan review, your story is already there, in your words, ready to share with your SC, your OT, your Plan Manager, or the NDIA.

What it builds: a clear account of your daily life, in your own words, written down before you need it. No blank page at review time.

Supports plan goals around: self-advocacy, communication, independent decision-making, daily living skills.

The Drafting Assistant flagging deficit language in a plan review answer and offering a strengths-based reframe with citations
Your words, checked as you write. Language that will not land is flagged, and a reframe is offered with the report it draws on. You accept it, edit it, or keep your own wording.

Read your plan in language that fits you

NDIS plans contain important information about your supports, but they're often written in language that's hard to read, full of acronyms and clinical terms. If reading is hard, English isn't your first language, or you process information differently, the plan that's meant to support you can be hard to use.

Easy Read English turns your plan into clear sentences, simple words, and supporting visuals. The same information, yours and intact, in a form you can actually act on. You can switch between the original and the Easy Read version whenever you want. Both are always there.

What it builds: independent access to the document that governs your supports. Reading it yourself, on your terms.

Supports plan goals around: independence, choice and control, communication, community participation.

Show why you need what you need

Your plan works best when the evidence behind it is complete. Reports from your OT, letters from your GP, notes from your therapist. Together they describe how your disability affects your daily life. With the scheme moving toward standardised functional-capacity evidence, having a clear, well-rounded picture matters more than ever.

The document and evidence assistant in BellaAssist helps you understand the evidence in your plan, in plain language. It shows you what's there, what's strong, and where extra information from your practitioner team might help. You can use that picture to have a clearer conversation with your SC, your allied health team, or directly with your Plan Manager.

What it builds: confidence in the evidence behind your plan, and clarity on what to ask your practitioner team for next.

Supports plan goals around: informed decision-making, self-advocacy, working with your support network.

Take your record with you

Your plan, your evidence, your goals, and your story belong to you. They shouldn't reset every time something changes: when you move, switch SCs, or come up for review.

The handover pack is everything BellaAssist holds for you, exported into a clear, structured record you own and you control. Take it with you to a new SC. Share it with your ART advocate or legal representative. Keep it for your next plan review. The pack travels with you.

What it builds: continuity. The end of starting from zero. Your record, your possession.

Supports plan goals around: independence, continuity of care, choice and control.

Built to be used. Built to be funded.

Whether your plan can cover BellaAssist depends on your plan and your disability-related support needs, and the final decision rests with the NDIA or your plan manager. BellaAssist has consistently been funded through the plans of participants who have signed up. How BellaAssist can be funded →

Your data is yours.

Your evidence, your story and your plan are held on Australian servers. You decide who sees what, and you can take everything with you whenever you want. The privacy policy lists the services we use and what each one receives.

Need help getting started?

Your Support Coordinator or Plan Manager can set BellaAssist up with you. If you don't have either, our team can guide you through it directly. You do not need to be good with computers, and a worker can sit with you and drive the computer.

Request access and we will set the account up with you and call you. Participants can create their own account from 1 November 2026.

These recordings have no sound. The text beside each one is the accessible alternative. Caption tracks will be added when they exist.

Other ways to reach us

Let's talk.

Bella Sláinte is actively engaging with prospective customers, partners, investors, and regulatory bodies across the Australian care sector. We respond to every thoughtful inbound message within five working days.

jessica@bellaassist.au  ·  Jessica on LinkedIn

General enquiries

hello@bellaassist.au

Founder

jessica@bellaassist.au

Technology & Data

david@bellaassist.au

Engineering

michael@bellaassist.au

Finance

laura@bellaassist.au

Operations

georgia@bellaassist.au

Go-to-Market

mike@bellaassist.au

BD & NDIS Advisory

jem@bellaassist.au

Co-Design

peter@bellaassist.au

Customer Success

amanda@bellaassist.au

Onboarding & Comms

elle@bellaassist.au

Registered office

Sydney, New South Wales, Australia